Frequently Asked Questions

Everything you need to know about bringing Artisout into your home.

What materials are used in Artisout furniture and decor?

We prioritize sustainability and quality, using responsibly sourced hardwoods, organic textiles, and hand-forged metals to ensure each piece lasts for generations.

How long will it take for my order to arrive?

Standard shipping typically takes 5-10 business days. For handcrafted or custom-made items, please allow 3-4 weeks for production and delivery.

Do you offer international shipping?

Yes, Artisout ships to over 50 countries. Shipping costs and delivery timelines are calculated at checkout based on your specific location and item weight.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom furniture and final sale items are non-returnable.

How can I track my furniture delivery?

Once your order is dispatched, you will receive a tracking number via email. For large furniture pieces, our white-glove delivery partner will call you to schedule a specific arrival window.

Are your products covered by a warranty?

Yes, all Artisout furniture includes a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.